Resolved -
Our upstream data provider has informed us their systems reliability has been restored and we are observing improved response times and hit rates.
May 13, 18:01 UTC
Identified -
The issue was identified shortly after the incident started. However, we are still awaiting a fix from our upstream data provider.
May 13, 16:09 UTC
Investigating -
We are currently investigating this issue. Customers may experience slow responses or timeouts during this period.
May 13, 14:27 UTC